About Us

Welcome to Homoray

At Homoray, we believe great products shouldn't be complicated to find. We're an online store built for people who want quality, everyday items that actually fit their life — chosen with care, priced honestly, and backed by a team that actually answers.

We're proud to serve customers across the United States with a shopping experience that's simple from start to finish: easy browsing, honest pricing, and support you can count on.

Our Story

Homoray started with a simple idea: shopping online should feel easy, honest, and reliable  without the runaround, the hidden fees, or the guesswork.

So we set out to build a store where every product is chosen with intention, pricing is upfront, and customers are treated like people, not transactions. That same philosophy shapes everything we do, from the products we choose to carry to the way we handle every order.

Who We Are

We're a team focused on curating products that work — items that do what they promise, hold up to everyday use, and are genuinely worth what you pay for them. We don't chase every trend. Instead, we look for products that combine three things:

• Quality you can feel the moment it arrives
• Value that makes sense for what you're getting
• Reliability that means it still works, fits, or holds up long after you buy it

Every product in our collection is reviewed before it's added to our store.

Our Mission

To make quality, everyday products accessible to customers across the USA — backed by fair pricing, clear policies, and customer service that treats every question seriously.

We're committed to:

• Offering products that are genuinely worth the price you pay
• Keeping our pricing honest and free of hidden fees
• Making shipping, returns, and support straightforward — no fine print surprises
• Building a shopping experience you can trust from click to delivery

Why Shop With Homoray?

Curated, Not Cluttered We don't overwhelm you with endless options. Every item is chosen for quality and everyday usefulness.

Customer-First Policies A clear 30-day return window, flat-rate shipping, and a support team that responds — not a chatbot maze.

Transparent Shopping Clear pricing, honest shipping timelines, and no surprise charges at checkout. What you see is what you pay.

Secure Checkout All payments are processed through encrypted, PCI-compliant payment providers — your information stays protected.

Shipping & Ordering, at a Glance

We want you to shop with confidence, so here's what to expect:

• Processing Time: 1–3 business days (Monday–Friday)
• Transit Time: 6–13 business days
• Estimated Delivery: 7–16 business days total
• Shipping Fee: $4.99 flat rate on U.S. orders
• Free Shipping: On all orders $45 or more
• Order Tracking: Provided on every shipped order
• Returns: 30 days from delivery — see our Refund & Return Policy for details

Accepted Payment Methods: Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Amazon Pay, Shop Pay, Shop Pay Installments, USDC, and ACH Direct Debit (eligible B2B orders).

Shipping Notice

To keep delivery reliable and our customer service quality high, Homoray currently ships exclusively within the United States.

Our Promise

We built Homoray around trust — in our products, our pricing, and how we treat the people who shop with us. If something isn't right, tell us. We'll make it right.

Contact Us

Have a question before or after your order? We're here to help.

• Email: support@homoray.com
• Phone: +1 (212) 498-3267
• Business Address: 2 Pennsylvania Plaza, New York, NY 10001
• Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)