Terms of service

Last Updated: August 31, 2026

Overview

Welcome to Homoray. Throughout this website, "we," "us," and "our" refer to Homoray. We operate this website and online store, including all related content, features, products, and services (collectively, the "Services").

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy (together, these "Terms"), govern your access to and use of our Services. Please read them carefully.

By visiting our website, creating an account, placing an order, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Services.

1. Eligibility & Account Responsibilities

By using our Services, you confirm that:

  • You are legally permitted to enter into an agreement under applicable laws.
  • All information you provide is accurate, current, and complete.
  • You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
  • You will not create an account using false information or use another customer's account without permission.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

2. Products & Availability

We make every effort to display product information accurately. However:

  • Colors and appearance may vary depending on your device or display settings.
  • Product availability, specifications, packaging, and pricing may change without notice.
  • Some products may have limited availability, and we do not guarantee any product will remain available indefinitely.
  • We reserve the right to limit quantities or discontinue any product at our discretion.

3. Orders

Placing an order is a request to purchase, not a guaranteed sale. An order is considered accepted only once payment has been successfully authorized and an order confirmation has been sent.

We reserve the right to:

  • Accept, decline, or limit any order
  • Cancel orders due to pricing errors, inventory issues, payment problems, or suspected fraud
  • Request additional information to verify an order

If an order is cancelled after payment has been collected, we will issue a full refund for the cancelled portion.

Returns, exchanges, and refunds are handled solely in accordance with our Refund & Return Policy.

4. Pricing & Payment

All prices are listed in United States Dollars (USD) unless otherwise stated, and do not include applicable taxes or shipping, which are calculated at checkout.

  • Prices, discounts, and promotions are subject to change without notice and do not apply retroactively to prior orders.
  • The price charged is the price in effect at the time your order is placed, as reflected in your order confirmation.

By submitting payment information, you confirm that your payment details are accurate, that you're authorized to use the selected payment method, and that you agree to pay all charges incurred, including item price, applicable taxes, and shipping.

We reserve the right to correct pricing errors; if your order is affected, we may cancel it and issue a full refund.

5. Accepted Payment Methods

We accept secure payment through trusted providers, which may include:

  • Visa, Mastercard, American Express, Discover
  • PayPal
  • Apple Pay, Google Pay
  • Shop Pay

Available payment methods may vary by location, device, or checkout eligibility. Please use only payment methods you're authorized to use — we may decline any payment we reasonably suspect to be fraudulent or unauthorized.

6. Shipping & Delivery

Shipping costs, delivery estimates, and carrier details are outlined in our Shipping Policy. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by circumstances outside our reasonable control, including carrier delays, weather, or other disruptions.

7. Returns & Refunds

Returns and refunds are handled according to our Refund & Return Policy, which covers return eligibility, the return process, refund timelines, cancellations, and exchanges.

8. Intellectual Property

All content available through our Services — including text, graphics, logos, product photography, descriptions, and overall design — is owned by Homoray or used with proper authorization, and is protected by applicable copyright, trademark, and other intellectual property laws.

These Terms grant you a limited license to access and use our Services for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, or create derivative works from any part of our Services without our prior written consent.

9. Third-Party Services & Links

Our website may include links to, or integrations with, third-party websites, payment services, or applications not owned or controlled by Homoray. We are not responsible for their content, privacy practices, security, or availability. Your use of any third-party service is subject to that party's own terms.

10. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Customer Reviews & Feedback

If you submit reviews, comments, photos, or other content ("Feedback") through our Services, you confirm that you own the content or have permission to share it, and that it is truthful, lawful, and does not infringe on any third party's rights.

By submitting Feedback, you grant Homoray a non-exclusive, royalty-free license to use, reproduce, and display it for business purposes. We reserve the right, but have no obligation, to remove any Feedback that violates these Terms.

12. Website & Order Accuracy

Our website may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct such errors and to update, change, or cancel affected orders — including after submission. If your order is cancelled due to an error after payment has been collected, you will receive a full refund.

13. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable law, regulation, or third-party right
  • Submit false, misleading, or fraudulent information
  • Interfere with or compromise the security of our website
  • Upload viruses, malware, or other harmful code
  • Scrape or harvest data using bots or automated tools without permission
  • Impersonate any person or entity
  • Harass or harm another user, employee, or third party

We may suspend or terminate your access to the Services, without notice, if we determine you've violated these Terms.

14. Service Availability

We aim to keep our website available and secure, but temporary interruptions may occur due to maintenance, security updates, technical issues, or outages beyond our reasonable control. We are not responsible for temporary service interruptions.

15. Disclaimer of Warranties

Our Services and products are provided on an "as is" and "as available" basis, to the fullest extent permitted by law. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that all website content is complete or current at all times.

Nothing in this section limits any right you may have under applicable consumer protection laws that cannot be excluded or limited by agreement.

16. Limitation of Liability

To the maximum extent permitted by law, Homoray, its officers, employees, affiliates, and service providers are not liable for indirect, incidental, special, punitive, or consequential damages arising from your use of, or inability to use, our Services or products.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited by applicable law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Homoray, its affiliates, officers, employees, and service providers from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of any law or third-party right, or your misuse of our Services.

18. Severability

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be severed, and the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy, constitute the entire agreement between you and Homoray regarding your use of our Services, superseding any prior agreements or communications.

20. Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law principles. Any disputes will be resolved in the state or federal courts located in New York.

21. Changes to These Terms

We may revise these Terms at any time by posting an updated version on this page. The "Last Updated" date reflects the most recent revision. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

22. Contact Us

If you have questions about these Terms of Service, please reach out to us:

Email: support@homoray.com
Phone: +1 (212) 498-3267
Business Address: 2 Pennsylvania Plaza, New York, NY 10001
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)

We aim to respond to inquiries within 1–2 business days.