Terms of service

Terms of Service

Last Updated: July 12, 2026

Overview

Welcome to Homoray.

These Terms of Service ("Terms") govern your access to and use of the Homoray website, products, and services (together, the "Services"). By visiting our website, creating an account, or placing an order, you agree to these Terms, along with our Privacy Policy, Shipping Policy, Refund & Return Policy, and any other policies we reference on our site.

If you don't agree with these Terms, please discontinue use of our Services.

1. Eligibility & Account Responsibilities

By using our Services, you confirm that:

  • You are at least the age of majority in your state, province, or country of residence.
  • Any information you provide is truthful, accurate, and kept up to date.
  • You're responsible for keeping your account credentials confidential.
  • You're responsible for all activity that takes place under your account.
  • Your account may not be transferred, shared, sold, or assigned without our written approval.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

2. Products & Availability

We do our best to present our products accurately, but please keep in mind:

  • Product colors, textures, and appearance may vary depending on your screen or device settings.
  • Product specifications, pricing, packaging, and availability can change without prior notice.
  • Some products may only be available in limited quantities, and we may discontinue any item at any time.

Nothing on our website guarantees that a specific product will remain available.

3. Orders

Submitting an order is your request to purchase from Homoray it does not guarantee that we'll accept it.

We reserve the right to:

  • Accept or decline any order
  • Limit the quantity of any item purchased
  • Cancel an order due to pricing errors, inventory shortages, payment issues, or suspected fraud
  • Request additional verification before processing an order

An order is considered accepted only once payment has been successfully authorized and a confirmation has been sent to you.

4. Pricing & Payment

Unless stated otherwise, all prices on our website are shown in United States Dollars (USD). Applicable taxes and shipping fees are calculated at checkout.

By placing an order, you confirm that:

  • The payment information you provide is accurate.
  • You're authorized to use the selected payment method.
  • You agree to pay all charges associated with your purchase, including applicable taxes and shipping.

We reserve the right to correct pricing errors before or after an order is placed. If an order needs to be canceled because of an incorrect price, any payment already received will be refunded in full.

5. Accepted Payment Methods

We offer secure payment options through trusted providers, which may include:

  • Visa, Mastercard, American Express, Discover, and Diners Club
  • PayPal Wallet
  • Apple Pay, Google Pay, Amazon Pay
  • Shop Pay and Shop Pay Installments
  • USDC (cryptocurrency)
  • ACH Direct Debit (available for eligible United States B2B orders)

Available payment methods may vary depending on your location, order type, or device.

6. Shipping & Delivery

Shipping and delivery estimates are provided for your convenience only and are not guaranteed. Delays may occasionally occur due to circumstances beyond our control, including carrier delays, severe weather, natural disasters, or other unforeseen events.

For complete details, please review our Shipping Policy.

7. Intellectual Property

All content on this website including text, product descriptions, images, graphics, logos, icons, videos, website design, and software is owned by Homoray or used under proper authorization, and is protected by applicable intellectual property laws.

No part of this content may be copied, modified, reproduced, distributed, published, or commercially exploited without our prior written permission.

8. Third-Party Services & Links

Our website may include links to third-party websites, payment providers, or external services. We don't control or endorse these third parties and aren't responsible for their content, privacy practices, security, or products. Accessing third-party websites is entirely at your own risk.

9. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using our Services, you confirm that you've reviewed our Privacy Policy.

10. Customer Reviews & Feedback

If you submit reviews, suggestions, photos, comments, or other content to us, you grant Homoray a non-exclusive, worldwide, royalty-free license to use, display, reproduce, modify, publish, and distribute that content for business purposes.

By submitting content, you confirm that:

  • You own it or have permission to share it.
  • It doesn't violate the rights of any third party.
  • It's lawful and doesn't contain harmful, offensive, or misleading material.

We reserve the right, but have no obligation, to remove any content that violates these Terms.

11. Website Errors

Despite our best efforts, our website may occasionally contain pricing errors, typos, inaccurate product descriptions, or inventory mistakes. We reserve the right to correct these at any time without prior notice. If an order is significantly affected by such an error, we may cancel it and issue a refund for any payment already processed.

12. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable law or regulation
  • Commit fraud or engage in deceptive activity
  • Upload malicious software or harmful code
  • Interfere with website security or performance
  • Attempt unauthorized access to our systems
  • Harvest customer information
  • Infringe on intellectual property rights
  • Impersonate another person or organization
  • Distribute spam or unsolicited communications

Violating these Terms may result in suspension or permanent termination of your access to our Services.

13. Service Availability

We work to keep our website available and secure, but we don't guarantee uninterrupted access. We may temporarily suspend or limit access for maintenance, security updates, technical issues, or unexpected outages, and we're not responsible for losses caused by these interruptions.

14. Disclaimer of Warranties

Except where prohibited by law, our Services and products are provided on an "as available" and "as is" basis. We don't guarantee continuous website availability, error-free operation, or that all website content is fully accurate or complete.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by law, Homoray and its owners, affiliates, employees, contractors, and service providers won't be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products, technical failures, or loss of profits, data, or business opportunities.

Where liability can't legally be excluded, our responsibility will be limited to the maximum extent the law allows.

16. Indemnification

You agree to defend, indemnify, and hold harmless Homoray and its affiliates, employees, contractors, and service providers from any claims, liabilities, damages, or expenses arising from your misuse of our Services, breach of these Terms, or violation of applicable laws or third-party rights.

17. Severability

If any part of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue to apply in full.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy, form the complete agreement between you and Homoray regarding your use of our Services.

19. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. Homoray may assign or transfer its rights and obligations at any time in connection with a business transfer, restructuring, or legal requirement.

20. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of New York, United States, without regard to conflict-of-law principles. Any disputes arising under these Terms will be resolved in the competent courts having jurisdiction over that location, unless otherwise required by applicable consumer protection law.

21. Updates to These Terms

We may revise these Terms from time to time to reflect changes in our business practices, legal requirements, or Services. Updates take effect immediately upon posting, along with a revised "Last Updated" date. Continued use of our Services after changes take effect means you accept the updated Terms.

22. Contact Us

Questions about these Terms of Service? We're here to help.

Email: support@homoray.com
Phone: +1 (212) 498-3267
Business Address: 2 Pennsylvania Plaza, New York, NY 10001
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)